Front Desk & Programs Coordinator

Mount Sinai Hospital (Toronto), Sinai Health; Toronto; On-site; CAD 42,000 - 64,000; Part time

Job summary

Mount Sinai Hospital (Toronto), Sinai Health invites applications for a Program Support Coordinator, Seniors' Wellness Centre. The role focuses on coordinating culturally informed mental health services for seniors, engaging clients, families, and community partners, and supporting an interdisciplinary team in delivering high-quality care.

You will manage front desk activities, assist with program planning, and coordinate volunteers while maintaining organized records and smooth clinic

Qualifications

• Successful completion of a Business Administration/Secretarial Diploma or Bachelor’s degree in human services or social service
• Fluent in English, Cantonese and Mandarin, both oral and written communication

Responsibilities

• Support program planning, scheduling, and promotion (flyers, media, and partner agencies)
• Coordinate program logistics, including participant registration, class reminders, remote access links, attendance lists, materials preparation, classroom setup and deliver introductions
• Track and report program outcomes including attendance, participant evaluations, summaries, and other statistics
• Oversee day-to-day office administration, including managing phone calls and emails, coordinating room bookings, document management, taking meeting minutes and processing weekly timesheets
• Provide clinical support by completing inquiry and telephone screening forms, validating health cards, greeting and settling patients, checking identification, and sending replies to referrers
• Maintain a safe, organized, and well-functioning workspace by maintaining office cleanliness and supplies, troubleshooting and arranging maintenance for office equipment and systems
• Record admissions and discharges to provide a source of information for statistical reports
• Provide finance and accounting support by processing Pro-Card reports and statements, petty cash claims, cheques, receipts, finance and expense requisitions
• Prepare letters to request medical records and client authorizations and maintain log of requests and records received
• Coordinate volunteers including recruiting, training and supporting their development
• Assist Program Manager to prepare statistics, and annual reports
• Perform other duties consistent with the job classification as required

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Interpersonal skills

Empathy

Independent working

Problem solving

Team collaboration

Education

Business Administration/Secretarial Diploma or Bachelor’s degree in human services

Tools

Electronic records systems

Virtual meetings tools

Job description

Mount Sinai Hospital (Toronto), Sinai Health invites applications for a Program Support Coordinator, Seniors' Wellness Centre. The role focuses on coordinating culturally informed mental health services for seniors, engaging clients, families, and community partners, and supporting an interdisciplinary team in delivering high-quality care.

You will manage front desk activities, assist with program planning, and coordinate volunteers while maintaining organized records and smooth clinic