Program Support

South Riverdale Community Health Centre; Toronto; On-site; CAD 49,000 - 50,000; Full time

Benefits offered by this job

HOOPP

Employee Assistance Program (EAP)

Job summary

South Riverdale Community Health Centre is seeking a Program Support for a full-time contract to March 31, 2027. The role involves maintaining supplies and cleanliness of public areas and clinical spaces, with reception and secretarial support as needed.

Onsite work is required, with a CUPE Local 5399 bargaining unit. Responsibilities include disinfecting equipment, daily infection control, stocking spaces, coordinating supplies, and providing backup support to the Kitchen Facilitator.

Qualifications

• High school diploma required.
• Experience as a receptionist in clinical or social services preferred.
• Familiarity with infection control procedures.
• Ability to handle high volume switchboard and multitask.

Responsibilities

• Disinfect all medical equipment.
• Daily infection control procedures throughout the building and cleaning of commonly touched items.
• Stock exam rooms and clinical spaces.
• Ensure laundry for clinical spaces & kitchen is done and stored.
• Prepare and cleans blood work baskets.
• Collect biohazardous waste for storage.
• Gather sharps containers for lab pick-up.
• Daily sterilization of equipment.
• Receive, verify, and put away supply orders.
• Provide occasional relief coverage for front reception desk.

Skills

Infection control

Receptionist experience

Computer skills

Communication skills

Multitasking

Education

High school diploma

Tools

Office software

Job description

Program Support

Full Time, Contracts to March 31, 2027

Salary Range: $48,838 - $50,349

Benefits include:

• Healthcare of Ontario Pension Plan (HOOPP)
• Employee Assistance Program (EAP)

South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.

Reporting to the Manager, Service Administration and Quality, the Program Support is responsible for the maintenance of supplies and cleanliness of public areas and clinical exam rooms and lends assistance for reception and secretarial support to staff of the Centre as required. Working onsite is required.

Responsibilities

• Disinfect all medical equipment
• Daily infection control procedures throughout the building, cleaning commonly touched items (door knobs, railings, elevator buttons, etc.)
• Stock exam rooms and clinical spaces
• Ensure laundry for clinical spaces & kitchen has been done and put away
• Prepare and cleans blood work baskets
• Collect biohazardous waste for storage
• Gather sharps containers for lab pick-up
• Daily sterilization of equipment
• Perform weekly & monthly sterilization procedures for autoclaves
• Give supply order to the lead ordering staff weekly
• Receive, verify, and put away supply orders
• Perform weekly thorough cleaning of the program kitchens
• Provide backup support to Kitchen Facilitator
• Troubleshoots and resolves problems with kitchen appliances, e.g. dishwasher sanitizer function, and reports any unresolvable issues to Manager in a timely manner
• Check all medical supplies for expired dates, dispose of expired items and re-stock autoclaves
• Clean fridges throughout building on rotating basis
• Confirm supplies in first aid boxes throughout the centre
• Provide occasional relief coverage for front reception desk
• All other duties as required

Qualifications

• High school diploma
• Experience as a receptionist preferably in a clinical or social service setting
• Awareness of infection control procedures
• Physically able to perform light housekeeping chores
• Ability to handle high volume switchboard
• Ability to prioritize multiple demands
• Proficiency in the use of computer technology and various software applications
• Strong oral and written communication skills
• Excellent interpersonal skills
• Ability to assist people in a mature, friendly and helpful manner
• Demonstrated ability to be flexible, organized, a self-starter
• Ability to communicate in a second language an asset
• Understanding and knowledge of Harm Reduction programs as asset
• Police clearance documentation will be required for employment
• Proof of double COVID-19 vaccination status will be required for employment

This posting is not for an existing vacancy.

The deadline for external applicants is September 24, 2026 at 11:59 p.m.

No faxes, phone calls, or requests to meet please.

This is a bargaining unit position with CUPE Local 5399.

SRCHC welcomes applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process.

SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted.

SRCHC encourages applicants who are Black, Indigenous and Racialized and/or applicants who face any barriers as a result of systemic discrimination to apply for this position.

SRCHC does not utilize artificial intelligence (AI) for screening, assessing, or selecting applications. All hiring decisions are made by human reviewers.

SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.