Front Desk Motivator & Member Experience Specialist

GoodLife Fitness; Prince George; Hybrid; CAD 21,000 - 23,000; Full time

Benefits offered by this job

FREE Fitness membership

Career advancement opportunities

Competitive Total Rewards Package

Ongoing training and development

Job summary

GoodLife Fitness is hiring a Customer Service Representative (Motivator) to be the first friendly face members see at the club. You will greet members, check them in, and help direct walk-ins, while maintaining a welcoming, clean environment.

Role includes assisting with memberships, answering questions about club services, and providing FitFix starter sessions. Commissionable earnings and opportunities for career growth accompany a competitive rewards package.

Qualifications

• Customer service orientation with focus on member satisfaction.
• Strong interpersonal and communication skills.
• Proficient with computers and club systems.

Responsibilities

• Greet Members and check them in for workouts.
• Assist Members with questions about memberships and services.
• Sell memberships and club services when opportunities arise.
• Handle calls and direct members or book appointments.
• Maintain cleanliness and support a positive club environment.

Skills

Customer service

Interpersonal skills

Communication

Computers

Sales experience

Team contribution

Approachability

Knowledge of fitness industry

Written & verbal communication

Job description

GoodLife Fitness is hiring a Customer Service Representative (Motivator) to be the first friendly face members see at the club. You will greet members, check them in, and help direct walk-ins, while maintaining a welcoming, clean environment.

Role includes assisting with memberships, answering questions about club services, and providing FitFix starter sessions. Commissionable earnings and opportunities for career growth accompany a competitive rewards package.