Front Desk Housing Associate, Temporary Full Time

ESS Compass; Fort McMurray; On-site; CAD 28,000 - 39,000; Full time

Job summary

ESS Compass Canada is seeking a Front Desk/Housing Associate for a temporary full-time, on-site role at our camp in Fort McMurray. You will be the first point of contact for clients and associates, providing hospitality reception services and directing inquiries to the right services within the unit.

Responsibilities include coordinating with housekeeping and maintenance, keeping resident and room data current, and completing daily and period reports for management and clients.

Qualifications

• Diploma in hospitality and hotel management is an asset.
• Minimum 2 years of customer service and reception experience in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office.
• Ability to work a 12-hour shift and 14 on/14 off rotation is preferred.

Responsibilities

• Provide hospitality reception services to camp residents.
• Coordinate with housekeeping and maintenance to ensure rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Skills

Customer service

Reception

Communication

Time management

Interpersonal skills

MS Office

Education

Diploma in hospitality and hotel management

Tools

MS Office

Job description

Front Desk Housing Associate, Temporary Full Time

Job Category : Facility Services

Requisition Number : FRONT004447

• Posted : August 17, 2026
• Full-Time
• On-site
• Rate : $24 CAD per hour

Locations

Showing 1 location

• Travel Required : Yes

Description

The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Now, if you were to come on board as one of ourFront Desk/Housing Associates,we’d ask you to do the following for us:

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Think you have what it takes to be ourFront Desk/Housing Associate? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Diploma in hospitality and hotel management is an asset
• Minimum 2 years of customer service and reception experience in a fast-paced demanding environment
• Exceptional customer service attitude and experience
• Proven time-management and organization skills
• Excellent communication and interpersonal skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Previous remote camp work in Food & Support Services is an asset

Position Requirements:

• Pass a Drug & Alcohol Test
• Shift: 12hr/Day (Monday to Thursday. Tuesday & Wednesday are split shifts)
• Rotation: 14 Days on/14 Days off
• Local applicants preferred

ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process.

Travel Required

Yes . Accommodations and flights from Flights from Calgary or Edmonton provided.