Front desk hotel clerk

Tobermory; Corner Brook; On-site; CAD 19,000 - 22,000; Part time

Benefits offered by this job

Free parking

On-site amenities

Team building opportunities

Job summary

Marble Resort Development Ltd. in Corner Brook invites applications for a front desk hotel clerk. This seasonal/part-time role includes evening, night and weekend shifts.

You will greet guests, check-in/out, handle reservations, and provide information on local attractions. You should have strong interpersonal and communication skills, fluency in English, and be well organized. Prior hotel front desk experience is an asset.

Qualifications

• Fluent English required; good interpersonal and written communication skills.
• No specific degree or diploma required; dependability and client focus are valued.
• Experience in hotel front desk is an asset.

Responsibilities

• Register guests and assign rooms.
• Process group arrivals and departures.
• Manage reservations and room changes/cancellations.
• Provide information on hotel facilities and local points of interest.
• Handle payments and keep track of vacancies and room assignments.
• Perform clerical tasks and reception duties.
• Assist guests with special needs and maintain safety procedures.

Skills

Interpersonal skills

English fluency

Customer service

Organization

Telephone etiquette

Education

No formal education required

Tools

CRS system

Booking software

Word processing

Spreadsheet software

Job description

Marble Resort Development Ltd. based in 51 Dogwood Drive, Corner Brook, NL A2H 2N2 is inviting applications from suitable candidates for the position of Front desk hotel clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Seasonal employment or Part time job. The shift timings include Evening, Night, Weekend, Shift and Flexible Hours.

Employer Name: Marble Resort Development Ltd.
Position: Front desk hotel clerk
No. of vacancies: 1
Salary: $14.00 to $16.00 hourly for 30 to 40 hours per week
Employment type: Seasonal employment, Part time
Location: 51 Dogwood Drive, Corner Brook, NL A2H 2N2

• The candidate will be responsible for registering guests and assigning rooms.
• The candidate will be expected to process group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate will be expected to provide general information about local points of interest.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate will be expected to keep track of vacancies, reservations, and room assignments.
• The candidate must adhere to emergency and safety procedures.
• The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
• The candidate will be expected to answer the phone and relay calls and messages.
• The candidate must assist clients/guests with special needs.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide excellent customer service.
• The candidate must perform opening and closing activities.
• The candidate must perform reception and clerical duties.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Candidate having experience is an asset.
• The candidate should be client focused.
• The candidate should be dependable.
• The candidate should have excellent written communication skills.
• The candidate must be well-organized.

Work setting

• The candidate will be required to work in a hotel, motel, or resort.

Computer and technology knowledge

• The candidate must be familiar with a multi-line switchboard, word processing software, a computerised bookkeeping system, a central reservation system (CRS), spreadsheets, and the Internet.

Transportation/travel information

• The candidate must have their own transportation.

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate will receive Free parking, On-site amenities, and Team building opportunities.