front desk hotel clerk

The Viking Inn; Viking; On-site; CAD 19,036 - 27,112; Full time

Job summary

The Viking Inn in Viking, Alberta is hiring a Front Desk Hotel Clerk. This permanent, full-time position requires you to register guests, manage reservations, resolve complaints, and perform clerical duties. You will work 30 to 35 hours a week at a pay rate of $16.75 per hour.

The ideal candidate must have a secondary school graduation certificate and 7 months to less than 1 year of experience in hospitality. Applicants must be authorized to work in Canada.

Qualifications

• 7 months to less than 1 year of experience in hospitality.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Take, cancel, and change room reservations.
• Process guests’ departures, calculate charges and receive payments.
• Follow emergency and safety procedures.
• Perform clerical duties such as faxing, filing, and photocopying.
• Answer telephone and relay calls and messages.

Skills

Computer and technology knowledge

Experience with Central reservation system (CRS)

Education

Secondary (high) school graduation certificate

Job description

Position

Front Desk Hotel Clerk

Location

Viking, AB, T0B 4N0 (On site)

Schedule and Compensation

Salary: $16.75 hourly
Hours: 30 to 35 per week
Employment type: Permanent, Full time
Start: As soon as possible

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Take, cancel, and change room reservations.
• Process guests’ departures, calculate charges and receive payments.
• Follow emergency and safety procedures.
• Perform clerical duties such as faxing, filing, and photocopying.
• Answer telephone and relay calls and messages.

Qualifications

Secondary (high) school graduation certificate. 7 months to less than 1 year of experience in hospitality.

Required Skills and Knowledge

• Computer and technology knowledge.
• Experience with Central reservation system (CRS).

Who can apply

You may apply if you are a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit. Do not apply if you are not authorized to work in Canada.

How to apply

• Cover letter.
• Answers to screening questions: availability to start, experience in field.
• References attesting experience.
• Letter of recommendation.

Contact

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