hotel front desk clerk

Bison Motel; Wainwright; On-site; CAD 19,036 - 27,112; Full time

Job summary

A local hotel in Wainwright is seeking a Front Desk Hotel Clerk to join their team. Responsibilities include registering guests, resolving complaints, managing reservations, and providing excellent customer service. Candidates should have a college diploma and 1-2 years of relevant experience. This is a full-time, permanent position, offering a salary of $16.75 hourly with 30 to 35 hours per week. The role is on-site and requires work to be completed at the hotel location.

Qualifications

• 1 year to less than 2 years of experience is required.
• Work must be completed at the physical location.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide customer service.

Skills

Computer and technology knowledge

Central reservation system (CRS)

Reliable interpersonal skills

Client focus

Education

College/CEGEP

Job description

Position

Front desk hotel clerk. Location: Wainwright, AB T9W 1B3. On site. Salary: $16.75 hourly. Hours: 30 to 35 per week. Term: Permanent, full time. Starts as soon as possible. 1 vacancy.

Education

College/CEGEP

Experience

1 year to less than 2 years. Work must be completed at the physical location. No remote work.

Work setting

• Hospitality industry
• Rural area

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide customer service.

Experience and specialization

• Computer and technology knowledge.
• Central reservation system (CRS).

Personal suitability

• Client focus.
• Efficient interpersonal skills.
• Reliability.

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for youths
• Offers on-the-job training tailored to youth

Application Eligibility

• A Canadian citizen
• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.