Front Desk & Customer Experience Specialist

Walters Autogroup; Portage la Prairie; On-site; CAD 22,000 - 28,000; Full time

Job summary

Westward Ford in Portage la Prairie is seeking a friendly receptionist to be the first point of contact for customers, handling arrivals, phone inquiries, and basic administrative tasks.

The role requires strong communication, multitasking ability, and proficiency with Microsoft Office; you will support dealership operations during peak hours and collaborate with team members to ensure smooth service.

Qualifications

• Experience in customer service, reception, or admin support preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with basic computer applications (Microsoft Office).

Responsibilities

• Greet customers and visitors in a courteous and professional manner.
• Answer incoming calls, transfer calls to appropriate departments, and take messages as needed.
• Provide information to customers regarding dealership services, products, and promotions.
• Assist with administrative tasks such as filing, data entry, and photocopying.
• Maintain cleanliness and organization of the reception area.
• Handle customer inquiries and concerns with patience and efficiency.
• Collaborate with other dealership staff to ensure seamless customer service delivery.
• Perform other duties as assigned by management.

Skills

Customer service experience

Communication skills

Multitasking

Tools

Microsoft Office

Job description

Westward Ford in Portage la Prairie is seeking a friendly receptionist to be the first point of contact for customers, handling arrivals, phone inquiries, and basic administrative tasks.

The role requires strong communication, multitasking ability, and proficiency with Microsoft Office; you will support dealership operations during peak hours and collaborate with team members to ensure smooth service.