Front Desk Coordinator, Client Services

Government of Nova Scotia; Town of Middleton; On-site; CAD 43,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental

Life insurance

Pension plan

Vacation

Job summary

Government of Nova Scotia is seeking a Receptionist in Middleton to be the first point of contact for clients and the public. You will provide general inquiry and administrative support, working with Social Workers and Caseworkers to deliver services.

The role requires at least 3 years in an administrative/reception position, excellent customer service, and solid keyboarding with basic software/database skills. It is a permanent, 35-hour week position offering a comprehensive benefits package.

Qualifications

• Three (3) years of experience in an administrative support/reception role.
• Excellent customer service skills and ability to assist and communicate in person and by phone.
• Accurate keyboarding skills and working knowledge of various software programs and databases.

Responsibilities

• Interacting with clients, service providers and staff in person or by phone.
• Recording and relaying accurate information to appropriate staff.
• Answering inquiries, assessing urgency of requests and determining the best course of action.
• Filing and coordinating daily incoming and outgoing correspondence.
• Maintaining a filing system in accordance with government records management policy.

Skills

Customer service

Communication

Keyboarding

Software & databases

Clerical support

Job description

Government of Nova Scotia is seeking a Receptionist in Middleton to be the first point of contact for clients and the public. You will provide general inquiry and administrative support, working with Social Workers and Caseworkers to deliver services.

The role requires at least 3 years in an administrative/reception position, excellent customer service, and solid keyboarding with basic software/database skills. It is a permanent, 35-hour week position offering a comprehensive benefits package.