front desk clerk, hotel

www.canadainternational.gc.ca - Jobboard; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated individuals for a full-time position. This role involves registering guests, resolving complaints, and providing essential information about hotel services and local attractions. With a focus on customer satisfaction, you will be responsible for ensuring a seamless experience for guests from check-in to check-out. This is a fantastic opportunity to join a vibrant team in a beautiful location, where your contributions will directly impact guest experiences. If you are passionate about hospitality and customer service, this role is perfect for you.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.

Education

Secondary (high) school graduation certificate

Job description

Posted onMay 05, 2025 by a licensed third-party for Employer details Bear Mountain Resort & Spa Ltd.

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Job details

• Location 1999 Country Club Way Victoria , BC V9B 6R3
• Salary 21.00 to 23.00 hourly (To be negotiated) / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3299360

Overview

Languages

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages

Other benefits

• Other benefits

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-06-04

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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