Front Desk Attendant, Full Time

Compass Group Canada; Wawa; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Overtime after 44hr/week

Benefits after 3 months

Travel & Accommodations provided

Job summary

Compass Group Canada is seeking a Front Desk Attendant to be the first point of contact for guests and associates, delivering hospitality and directing their needs within the unit.

The role requires strong customer service, cash handling, data accuracy, and teamwork with camp departments; experience with POS and MS Office is preferred.

Qualifications

• 2+ years of customer service and reception experience in a fast-paced environment.
• Diploma in hospitality and hotel management is an asset.
• Exceptional customer service attitude and experience.
• Retail experience using point of sale system.
• Proven time-management and organization skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Previous remote camp work in Food & Support Services.

Responsibilities

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments to ensure rooms are clean and well maintained.
• Keep resident data up to date in the system and manage requests and work orders.
• Perform sales transactions and record purchases accurately at the cash register.
• Make change, accept payments, and issue receipts following cash handling procedures.
• Manage change funds and cash receipts with overage/shortage controls.
• Complete daily and period reporting for management and clients.
• Perform other administrative duties as required.

Skills

Customer service

Reception

Cash handling

Time management

Communication

Interpersonal skills

MS Office

Remote camp experience

Education

Diploma in hospitality or hotel management

Tools

MS Office (Excel, Word, PowerPoint)

Job description

The responsibility of the Front Desk Attendant is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Essential Duties And Responsibilities

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Perform sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded
• Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling
• Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer follows overage/shortage standards
• Complete daily and period reporting for management and clients.
• Perform other administrative duties and functions as required.

Qualifications

• 2+ years of customer service and reception experience in a fast-paced demanding environment.
• Diploma in hospitality and hotel management is an asset.
• Exceptional customer service attitude and experience.
• Retail experience using point of sale system.
• Proven time-management and organization skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Previous remote camp work in Food & Support Services.

Position Requirements

• Shift: 10hr/Day
• Rotation: 20 Days On/10 Days Off
• Local applicants preferred

Perks

• Overtime after 44hr/week
• Benefits available after 3 months
• Travel & Accommodations provided

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.