Front Desk Agent (Part-Time)

Push Operations; Cambridge; On-site; CAD 23,000 - 32,000; Part time

Benefits offered by this job

Complimentary meals while on shift

Uniforms and free parking

Wellness programs and staff events

Opportunities for internal growth

Gratuities

Job summary

Langdon Hall in Ontario is seeking a part-time Front Desk Agent to deliver warm, professional service to guests from arrival to departure.

You will manage check-ins/outs, maintain guest profiles, coordinate with departments, and handle payments while supporting Night Audit when needed. Weekend and holiday availability is required; Langdon Hall offers meals on shift, uniforms, parking, and growth opportunities.

Qualifications

• Relevant experience is always an asset — but we also believe in training for skill and hiring for heart.

Responsibilities

• Delivering warm, professional, and personalized service at guest arrivals and departures.
• Managing check-ins and check-outs efficiently with accuracy and discretion.
• Maintaining detailed guest profiles and recognizing returning and VIP guests.
• Collaborating with internal departments to provide seamless guest experiences and resolve concerns.
• Processing payments, balancing shifts, and supporting operations including Night Audit coverage.

Skills

Professional communication

Attention to detail

Calm under pressure

Dependable

Flexible

Job description

At Langdon Hall, we believe in creating more than just memorable experiences — we create a sense of place. As a proud member of Relais & Châteaux, we offer our guests and team members a haven of warmth, authenticity, and refined comfort in the heart of Ontario’s countryside.

Built on heritage and rooted in hospitality, Langdon Hall is not just a hotel — it’s a community. Unlike corporate brands, we are privately owned, values-driven, and proudly Canadian. Our culture is built on relationships: with our guests, with our land, and with one another.

If you're seeking more than just a job — if you want to belong to a team where your contribution matters — we’d love to meet you.

About the Role

We are currently hiring for the position of part-time Front Desk Agent. In this role, you will be responsible for:

• Delivering warm, professional, and personalized service at guest arrivals and departures while anticipating needs and offering tailored assistance
• Managing check-ins and check-outs efficiently with accuracy, discretion, and attention to detail
• Maintainin detailed guest profiles, recognizing returning and VIP guests, and ensuring personalized service
• Collaborating with internal departments to provide seamless guest experiences and resolve concerns
• Processing payments, balancing shifts, maintaining front desk standards, and supporting operations including Night Audit coverage

You’ll be part of a passionate, dedicated team that takes pride in what we do and in where we do it.

What Makes You a Great Fit

We’re looking for someone who:

• Is polished, shows professional communication and presentation
• Has a strong attention to detail and follow-through
• Has the ability to remain calm and solution-focused in a fast-paced environment
• Is dependable, flexible, and comfortable working independently when required
• Weekend and holiday availability required

Relevant experience is always an asset — but we also believe in training for skill and hiring for heart.

Why Langdon Hall?

Working with us means becoming part of a legacy of excellence and a future of possibility. We offer:

• A supportive and respectful workplace culture
• Competitive compensation and gratuities
• Complimentary meals while on shift
• Uniforms and free parking
• Wellness programs and staff appreciation events
• Opportunities for internal growth and cross-training

Pay & Schedule

• Wage: $20.00 per hour
• Schedule: TBD; Weekend & Holiday availability required
• Start Date: TBD

Langdon Hall is committed to providing inclusive and barrier-free recruitment and selection processes.

Are you legally eligible to work in Canada?