Front Desk Agent

All First Nations Jobs; Haines Junction; Presencial; CAD 24 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation pay

Two weeks vacation per year

Employee room and board discount

Transportation assistance

Resumo da oferta

Yukon Inc. (Lucky Dragon) in Haines Junction, Yukon, seeks a dependable Motel Front Desk Agent to manage check-in/out, reservations, payments and guest inquiries at 225 Alaska Highway.

This full-time role requires strong English communication, basic computer skills, and a service mindset. Shifts include evenings, weekends and holidays with overtime opportunities and staff discounts.

Qualificações

• Secondary school education or equivalent.
• Previous motel/hotel front desk or customer service experience is an asset.
• Ability to communicate clearly in English and use basic computer systems.

Responsabilidades

• Welcome arriving guests and assist with check-in and check-out.
• Monitor room availability and update reservation records.
• Respond to calls, emails and inquiries about rates and facilities.
• Assist guests with changes, extensions and departure arrangements.
• Receive payments and issue receipts; maintain transaction records.
• Coordinate with housekeeping for room readiness and arrivals.
• Provide information on local services and attractions.
• Handle guest concerns professionally and refer complex issues to management.
• Keep reception area organized, clean, and welcoming.
• Support other front desk duties during shifts.

Conhecimentos

Customer service

English fluency

Communication

Formação académica

Secondary school education

Ferramentas

Reservation software

Descrição da oferta de emprego

# Front Desk AgentFull Time836023 Yukon Inc. (Lucky Dragon)225 Alaska Highway, Haines Junction, Yukon Y0B 1L0, YukonPosted Nov 9, 2026Closes May 8, 2027Never pay merely to view a vacancy, apply, attend an interview or receive a job offer. Report requests for money, gift cards, cryptocurrency, passwords or banking information.Job ID110554Job NOC64314Wage$21.50 hourly## Job Description836023 Yukon Inc. (Lucky Dragon) operates a motel and restaurant in Haines Junction, Yukon, serving travelers, tourists and local customers. We are looking for a dependable and service-oriented Motel Front Desk Agent to assist with daily guest services and reception operations. The job details are as follows - Job Title: Front Desk Agent (NOC 64314) Employment Type: Full-time, permanent, year-round Number of Vacancies: 1 Business Address: 225 Alaska Highway, Haines Junction, Yukon Y0B 1L0 Work Location: 225 Alaska Highway, Haines Junction, Yukon Y0B 1L0 Wage: $21.50 per hour. Overtime $32.25 per hour for work exceeding 8 hours/day or 40 hours/week in accordance with the Yukon Employment Standards Act. Working Hours: 8 hours per day; 40 hours per week Work Schedule: Various shifts, including evenings, weekends and statutory holidays, as required Language: English Benefits: 4% vacation pay and two weeks of annual vacation time in accordance with the Yukon Employment Standards Act. Discounted employee room and board and applicable transportation assistance. Main Duties and Responsibilities - Welcome arriving guests, confirm their reservation details and assist with check-in and check-out procedures. Monitor room availability and keep reservation records accurate and up to date. Respond to telephone calls, emails and inquiries about accommodation, room rates and motel facilities. Assist guests with reservation changes, extended stays and departure arrangements. Receive accommodation payments, issue receipts and maintain accurate transaction records. Coordinate with housekeeping staff regarding room readiness, guest arrivals and special requests. Provide guests with practical information about nearby services, transportation and local attractions. Respond professionally to routine guest concerns and refer more complicated matters to management. Maintain organized guest records and keep the reception area clean and welcoming. Assist with other related front desk duties during assigned shifts. Employment Requirements - Secondary school education Previous experience in a motel, hotel, front desk or customer service position is an asset. Ability to communicate clearly and courteously in English. Basic computer skills and willingness to learn reservation and payment procedures. Good organizational skills and attention to detail. Ability to work independently and handle several tasks during busy periods. Reliable, punctual and professional in dealing with guests and coworkers. Availability to work flexible shifts, including weekends and holidays. How to Apply: Interested applicants should email their resume via Email to: [e-mail] Please indicate “Motel Front Desk Agent” in the subject line. We welcome applications from qualified candidates, including Canadian citizens, permanent residents and other individuals legally authorized to work in Canada. Only applicants selected for an interview will be contacted. Please apply by email and no walk-in applications please.