Front Desk Administrative Assistant

Marcus & Millichap; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

An innovative firm seeks a dedicated Administrative Assistant to join their dynamic team in Vancouver. In this full-time role, you'll provide essential administrative support, manage front office operations, and contribute to the overall success of the office. Ideal candidates are detail-oriented, proactive, and eager to learn. You'll receive training in proprietary software and have opportunities for career advancement within the company. This position offers a stable work environment where your contributions will be valued and recognized. If you thrive in a collaborative setting and are passionate about customer service, this is the perfect opportunity for you.

Qualifications

• 2+ years of administrative experience desired.
• Strong organizational and communication skills are essential.
• Intermediate computer skills including MS Office are required.

Responsibilities

• Provide administrative support for real estate transactions.
• Manage front office tasks and ensure supplies are stocked.
• Support team members with software training and troubleshooting.

Skills

MS Word

MS Excel

MS PowerPoint

MS Outlook

Organizational Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Adobe Creative Suite

Education

High School Diploma

2+ years of administrative experience

Tools

Proprietary Software

Job description

The dynamic administrative support team at Marcus & Millichap Vancouver seeks a new team member to join our innovative, collaborative team. We’re seeking a personable, professional individual who will not only serve as a great first impression for our clients and visitors but also, importantly, who desires a stable, professional office environment that provides growth and challenge. Ideal candidates for this role are passionate about providing top customer service, always looking for ways to improve themselves and the team, and making a difference in the office’s overall success.

The Administrative Assistant is a full-time, non-exempt (hourly), in-office position—it is not remote or work-from-home.

We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast-paced. Bring the mindset of “no job too big or small.”

Some Of The Interesting Things You’ll Be Doing

• Learning real estate transaction administrative support – we teach you how to use Marcus & Millichap's proprietary software, which will help you assist our agents throughout the life cycle of their transactions
• Management of the front office, where your great first impression counts both in office and over the phone – tasks range from reporting facilities issues to ensuring supplies are stocked to assembling sales meeting presentations and more
• Becoming a valuable team member working closely with and supporting your home office as well as team members across your geographic area with an interesting variety of tasks, which often include software training, technology troubleshooting, and special projects
• Once you’re ready, typically a few months into the Administrative Assistant role, you’ll go through a challenging program where we teach you how to train our applications and support new sales agents, staff, and management (see Advancement Path below)
• You’ll become the Vancouver office’s highly visible representative in firmwide tech launches and onsite tech support of our applications
  
  

What You’ll Bring

• Intermediate computer skills including MS Word, Excel, PowerPoint, and Outlook*.
• Strong organizational, interpersonal, and communication skills, as well as proofreading and editing abilities
• Quick learner and you enjoy learning/working with software and technology
• Possess great soft skills; collaborative, proactive, and approachable, and a strong desire to learn and grow
• Excellent attention to detail
• Reliable and punctual, take pride in owning your responsibilities and contributing to the team
• 2+ years of administrative experience desired, and if you’ve trained others, that’s a big plus, but not required
• Some experience in Adobe Creative Suite is a plus, but not required.
• Candidates are tested for competency in software and office skills.
  
  

Advancement Path

• Administrative Assistants enroll in Marcus & Millichap’s Certified Agent Support Specialist program within the first few months of employment in this role. The Administrative Assistant successfully completes the program and obtains the title of Certified Agent Support Specialist.