Front Desk & Admin Assistant - Community Outreach

The Salvation Army; Calgary; On-site; CAD 24,000 - 30,000; Full time

Job summary

The Salvation Army in Calgary West Campus is seeking an administrative assistant to provide general office support as the first point of contact for visitors and callers.

You will greet guests, answer inquiries, process bookings for rental groups, schedule client appointments, and prepare routine documents while maintaining files and office supplies. The role emphasizes customer service and teamwork in a community facility.

Qualifications

• High school completion or equivalent experience.
• Police Information Check with Vulnerable Sector Search.
• Child Intervention Check and Emergency First Aid with CPR.
• Proficiency in MS Office 365 and related tools.

Responsibilities

• Answers telephone and directs and/or responds to inquiries.
• Greets visitors and directs them to the appropriate person(s).
• Files documents electronically or manually.
• Takes calls/inquiries about bookings for rental groups.
• Sets up client appointments and registers clients for classes and special events.
• Prepares routine documentation such as forms, letters, memo, email and may keep records.
• Assists in maintaining adequate office and other supplies.
• Provides administrative and/or special project support as assigned.
• Prepares and receives all paperwork for various projects and processes.
• Keeps the reception area clean and organised.
• Manages rental groups who are on site, ensuring safety protocols are always followed.
• Attends staff meetings.
• Reviews information and client forms to ensure correct information and relevance.
• Drafts and prepares presentations (including PowerPoint, invitations, certificates).

Skills

Excellent communication skills

Strong customer service skills

Education

Completed high school or equivalent experience

Police Information Check with Vulnerable Sector Search

Child Intervention Check

Emergency First Aid certification with Level C CPR

Tools

MS Office 365

PowerPoint

Job description

The Salvation Army in Calgary West Campus is seeking an administrative assistant to provide general office support as the first point of contact for visitors and callers.

You will greet guests, answer inquiries, process bookings for rental groups, schedule client appointments, and prepare routine documents while maintaining files and office supplies. The role emphasizes customer service and teamwork in a community facility.