Front Desk & Admin Assistant – Care Home

Avery Healthcare; Burnaby; On-site; CAD 39,000 - 47,000; Full time

Benefits offered by this job

DBS check funded by employer

Proof of eligibility to work in the UK

Job summary

Avery Healthcare is seeking a Receptionist at Derby Heights Care Home in Littleover, Derby. You will be the first point of contact, delivering warm, professional customer service and performing a range of administrative tasks in a supportive care environment.

Ideal candidates will have excellent communication skills, be computer-literate, and demonstrate a friendly, welcoming demeanor with experience handling enquiries and resolving issues.

Qualifications

• Excellent verbal and written communication skills.
• Confident in using computers and common software.
• Positive, friendly and welcoming attitude.
• Experience solving problems and handling client complaints.

Responsibilities

• Serve as the first point of contact with residents and visitors, delivering professional, high-quality customer service.
• Provide a range of administrative services to support the home and General Manager.
• Answer calls, respond to enquiries, route messages, and maintain accurate records.
• Keep the reception area tidy and liaise with Housekeeping to uphold standards.

Skills

Communication skills

Computer literacy

Customer service

Problem-solving

Job description

Avery Healthcare is seeking a Receptionist at Derby Heights Care Home in Littleover, Derby. You will be the first point of contact, delivering warm, professional customer service and performing a range of administrative tasks in a supportive care environment.

Ideal candidates will have excellent communication skills, be computer-literate, and demonstrate a friendly, welcoming demeanor with experience handling enquiries and resolving issues.