FreshCo - Grocery Manager Mission BC

Safeway; Mission; On-site; CAD 55,000 - 75,000; Full time

Job summary

Safeway in Mission, BC is seeking a Grocery Manager to coach and develop department staff, manage budgets and inventory, and uphold merchandising standards. You will drive customer satisfaction and lead by example in a fast-paced store environment.

Strong budget skills and a track record in retail leadership are essential. Successful candidates will oversee labor costs, training, and performance management while maintaining safety and compliance with company policies.

Qualifications

• Minimum 18 months of retail store experience; grocery experience preferred.
• High School Diploma required.
• Ability to read and analyze financial reports and adhere to budgets.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Coach, motivate, and develop department staff to drive engagement.
• Manage department budgets, labour costs, and inventory control.
• Oversee product presentation, merchandising, and store standards.
• Ensure adherence to policies, safety, and regulatory requirements.
• Lead scheduling, training, and performance management.

Skills

Retail leadership

Budgeting

Communication

Team coordination

Education

High School Diploma

Tools

Microsoft Office

Job description

Ready to start fresh?

The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s where you’ll have an impact:

People Leadership

• Create a coaching and development culture for all store employees that embraces a passion for food
• Demonstrate outstanding leadership while serving as a role model
• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
• Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to by employees
• Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintainedMaintain a thorough understanding of all relevant company programs and attend training as required

Financial

• Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
• Personal/ Professional Development
• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you bring to the table:

• Minimum 18 months of retail store experience, grocery experience preferred
• High School Diploma
• Full knowledge of total store and department operations
• Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
• Proficiency in Microsoft Office Suite
• Above average communication skills (oral and written)
• Ability to work independently in a fast-paced environment