Manager Produce - FreshCo Hamptons

FreshCo / FreshCo Chalo; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

FreshCo Calgary is seeking a Produce Manager to lead department staff, manage budgets, and drive exceptional customer service in a fast-paced retail environment. You will coach, motivate, and develop team members, maintain product presentation, supervise inventory, and ensure compliance with safety and company standards while delivering strong store results and guest satisfaction.

Ideal candidates have 18+ months in retail, produce experience preferred, and strong proficiency with MS Office.

Qualifications

• Minimum 18 months of retail store experience.
• Produce experience preferred.
• Strong understanding of store operations.
• Experience reading financial reports and budgets.
• Proficient in Microsoft Office.
• Excellent communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Lead department staff through coaching, motivation, and development to foster engagement.
• Manage the Produce department budget, labour costs, inventory, and merchandising.
• Maintain product presentation and adherence to company standards and policies.
• Provide superior customer service and address customer needs.
• Oversee scheduling, performance management, and staff training.
• Coordinate with store operations on requirements and changes.
• Ensure health & safety, food safety, and regulatory compliance.
• Analyze financial performance and contribute to forecasting and targets.
• Support community and in-store events as needed.

Skills

Retail experience

Produce knowledge

Budgeting experience

Financial report analysis

Microsoft Office

Communication skills

Independent work

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Ready to start fresh?

The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

People Leadership

• Create a coaching and development culture for all store employees that embraces a passion for food
• Demonstrate outstanding leadership while serving as a role model
• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
• Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
• Provide superior customer service to meet customer needs

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to by employees
• Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintained
• Maintain a thorough understanding of all relevant company programs and attend training as required

Financial

• Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

Personal/ Professional Development

• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you bring to the table:

• Minimum 18 months of retail store experience, produce experience preferred
• High School Diploma
• Full knowledge of total store and department operations
• Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
• Proficiency in Microsoft Office Suite
• Above average communication skills (oral and written)
• Ability to work independently in a fast-paced environment