Forklift Field Service Technician

Yitaltg; Exeter; On-site; CAD 41,000 - 58,000; Full time

Benefits offered by this job

Company van

Fuel card

In-house paid training

Company uniforms provided

Job summary

Alta Material Handling in London, ON is hiring a full-time Forklift Field Service Technician. This first-shift role offers an hourly wage with a company van and fuel card provided for home use. Training programs are available to grow diagnostic and troubleshooting skills.

Responsibilities include preventive maintenance, diagnosing and repairing forklifts, and maintaining accurate paperwork. Strong mechanical aptitude and a valid license are required to drive the company vehicle.

Qualifications

• Two years of forklift repair experience is highly desired.
• Strong mechanical aptitude and own tools.
• Valid driver's license and clean driving record.
• Intermediate reading, writing and communication skills.

Responsibilities

• Perform preventative maintenance on forklifts and material handling equipment.
• Diagnose and repair customer equipment and complete repairs promptly.
• Provide exceptional customer service and proper paperwork submission.
• Manage company vehicle and on-board parts inventory.

Skills

Preventative maintenance

Diagnose and repair

Electrical & LP units

Tools and hand tools

Customer service

Driver's license

Tools

Hyster TKC software

Yale/Hyster CRM system

Job description

Compensation Range: $30 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Alta Material Handling is currently looking for a full time Forklift Field Service Technician for our London, ON branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. This job posting is for an existing vacancy.

The primary responsibilities of the position consist of, but are not limited to:

Responsibilities:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Qualifications:

• Two years of previous forklift repair experience is highly desired
• We do not require Canadian work experience for this role.
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasional will sit, climb or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration