Forklift Field Service Technician

Colonial Group; Vaughan; On-site; CAD 41,000 - 58,000; Full time

Benefits offered by this job

Company van

Fuel card

Paid training

Uniforms provided

Job summary

Alta Material Handling is seeking a full-time Forklift Field Service Technician reporting to our Woodbridge, ON branch. First shift, M–F. Techs receive a company van with fuel card and uniforms, plus paid training to advance diagnostic and troubleshooting skills.

This role focuses on preventive maintenance, diagnostics, and on-site service for customer equipment. Two years forklift repair experience preferred; Canadian work experience not required.

Qualifications

• Two years forklift repair experience.
• No Canadian work experience required for this role.
• Previous field experience preferred.
• Must own tools and have a valid driver’s license.
• Proficiency with safety rules and maintenance manuals.

Responsibilities

• Perform preventive maintenance on customer forklifts and material handling equipment.
• Diagnose and repair customer equipment.
• Complete repairs in a timely, efficient, and professional manner.
• Provide exceptional customer service.
• Work and manage workloads independently."
• Proper completion and submission of all required paperwork.
• Manage company vehicle and on-board parts inventory.
• Incorporate Alta's Guiding Principles into daily activities.
• Performs other duties as assigned.
• Maintain consistent attendance and be ready for the start time.

Skills

Forklift repair experience

Own tools

Clean driving record

Electrical/Propane forklifts

Mechanical aptitude

Safety documentation literacy

Customer service

Tools

Hyster TKC training software

Yale/Hyster CMS

Job description

Compensation Range: $30 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Alta Material Handling is currently looking for a full time Forklift Field Service Technician reporting to our Woodbridge, ON branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. This job posting is for an existing vacancy.

The primary responsibilities of the position consist of, but are not limited to:

Responsibilities

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Qualifications

• Two years of previous forklift repair experience is highly desired
• We do not require Canadian work experience for this role.
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration