food services manager

Government of Canada - Western; Pitt Meadows; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to oversee daily operations in a fast-paced environment. This role involves monitoring staff performance, managing inventory, and ensuring customer satisfaction. The ideal candidate will possess strong interpersonal skills and a keen attention to detail, making them a vital part of the team. With responsibilities ranging from staff recruitment to operational planning, this position offers a unique opportunity to contribute to a dynamic workplace. If you thrive under pressure and are committed to delivering exceptional service, this role is perfect for you.

Benefits

Dental Plan

Health Care Plan

Qualifications

• 3-5 years of experience in a supervisory role.
• Strong communication and interpersonal skills required.

Responsibilities

• Monitor revenues and staff performance to ensure operational efficiency.
• Plan daily operations and recruit staff as needed.
• Address customer complaints and provide excellent service.

Skills

Customer Service

Staff Supervision

Operational Planning

Performance Monitoring

Inventory Management

Negotiation

Attention to Detail

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits Health benefits

• Dental plan
• Health care plan