Food Services Manager

Chartwell Retirement Residences; Nanaimo; Presencial; CAD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Safe inclusive workplace

Competitive compensation and benefits

Leadership development opportunities

Warm culture

Descripción de la vacante

Edgewater by Chartwell in Nanaimo North, a brand-new luxury retirement residence, seeks a Food Services Manager to lead culinary and dining teams and ensure exceptional resident experiences. You’ll oversee meals, menus, and service across multiple venues with a focus on safety, quality, and cost control.

The role requires strong leadership, budgeting, and customer-service skills, plus flexibility for evenings and weekends.

Formación

• Minimum two years of supervisory experience in food service establishments (retirement, healthcare, and/or hospitality).
• At least one year of front-of-house and customer service experience.
• Post-secondary diploma in Food & Beverage Management or equivalent; Red Seal Chef qualifications and Food Service Supervisor certification preferred.
• Valid Food Safe certificate and Serving it Right certificate.
• Strong leadership, communication, and conflict resolution skills.
• Highly organized with strong time management abilities.
• Experience with budgeting, purchasing, and scheduling.
• Knowledge of food safety regulations, special diets, and local suppliers is an asset.
• Familiarity with the local community and supplier networks is beneficial.
• Valid Driver’s License, or reliable means of transportation.

Responsabilidades

• Lead planning and execution of daily meals and special event menus.
• Manage food and beverage operations of the Main Dining Room, Bistro Café and Pub.
• Foster strong relationships with residents and families to enhance satisfaction and resolve concerns.
• Supervise, develop and lead the culinary team and dining staff, including hiring, training, and performance management.
• Manage departmental budgets, optimize purchasing, and monitor food and labour costs.
• Ensure compliance with Chartwell’s policies and health regulations.
• Collaborate with suppliers and corporate partners to maintain high standards of food service.
• Serve as a key member of the management team, contributing to strategic decisions and operational success.
• Schedule is Tuesday-Saturday with some evening and additional weekend coverage.
• Rotate as the Manager on Duty for weekend coverage as needed.

Conocimientos

Supervisory exp

Front-of-house

Customer service

Leadership

Communication

Conflict resolution

Time management

Budgeting

Purchasing

Scheduling

Microsoft Word

Excel

Food Safe

Serving it Right

Food safety regs

Special diets

Local suppliers

Local community

Driver's license

Educación

Food & Beverage Management diploma

Red Seal Chef qualifications

Food Service Supervisor certification

Herramientas

Microsoft Word

Excel

Descripción del empleo

Edgewater by Chartwell:

Join something truly special at Edgewater by Chartwell, a brand-new luxury retirement residence in beautiful Nanaimo North on Long Lake that opened in December 2025. Inspired by the stunning natural surroundings of the West Coast, Edgewater by Chartwell offers an upscale lifestyle designed for active, independent seniors who appreciate comfort, connection, and exceptional service.

Are you passionate about creating exceptional dining experiences for seniors? We are currently seeking a dynamic and driven Food Services Manager to play a key role in the elevated dining experience at this community. As the Food Service Manager, you will lead a dedicated culinary and serving team to deliver high-quality meals and outstanding service. In this role, you’ll be responsible for the resident experience and overseeing food services operations, menu planning, team management, and compliance with food safety standards.

Salary Range: $70,000-$80,000

What You’ll Do

• Lead the planning and execution of daily meals and special event menus.
• Manage and oversee the food and beverage operations of the Main Dining Room, Bistro Café and Pub.
• Foster strong relationships with residents and families to enhance satisfaction and resolve concerns.
• Supervise, develop and lead the culinary team and dining staff, including hiring, training, and performance management.
• Manage departmental budgets, optimize purchasing, and monitor food and labour costs.
• Ensure compliance with Chartwell’s policies and relevant provincial and health regulations.
• Collaborate with suppliers and corporate partners to maintain high standards of food service.
• Serve as a key member of the management team, contributing to strategic decisions and operational success.
• Schedule is Tuesday-Saturday with some evening and additional weekend coverage required.
• Rotate as the Manager on Duty for weekend coverage as needed.

What You’ll Bring

• Minimum two years of supervisory experience in food service establishments (retirement, healthcare, and/or hospitality).
• At least one year of front-of-house and customer service experience.
• Post-secondary diploma in Food & Beverage Management or equivalent; Red Seal Chef qualifications and Food Service Supervisor certification preferred.
• Valid Food Safe certificate and Serving it Right certificate.
• Strong leadership, communication, and conflict resolution skills.
• Highly organized with strong time management abilities.
• Experience with budgeting, purchasing, and scheduling.
• Computer literate, including Microsoft Word and Excel.
• Knowledge of food safety regulations, special diets, and local suppliers is an asset.
• Familiarity with the local community and supplier networks is beneficial.
• Valid Driver’s License, or reliable means of transportation.

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated.
• Competitive compensation and benefits.
• Opportunities for leadership development and career growth.
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents.

Additional Requirements

• Ability to work flexible hours including some evenings and weekends.
• Must be prepared to respond to emergency situations.
• Some local travel may be required.
• Comfort using AI and other digital platform systems and tools to support daily work.
• Clear Criminal Background Check, VSS and TB Test where required.