Dining Room Supervisor

Chartwell Retirement Residences; Oakville; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Leadership development and career grow

Inclusive workplace

Job summary

Chartwell Retirement Residences in Oakville is seeking a Dining Room Supervisor to lead a team delivering warm, welcoming meal services to residents and guests.

You will hire and train staff, ensure safety and quality standards, coordinate with kitchen teams, and handle resident concerns while supporting events and budget planning.

Strong leadership, excellent communication, and multitasking abilities are essential, with proficiency in Word and Excel.

Qualifications

• Minimum two years' experience in a supervisory role within the hospitality, retirement, or healthcare sectors.
• Completion of secondary school education or equivalent; current First Aid and CPR certificates required
• Strong leadership and team management capabilities
• Excellent communication and customer service skills
• Well-organized with a focus on delivering quality experiences
• Ability to handle multiple priorities in a fast-paced environment
• Computer literacy, including proficiency in Microsoft Word and Excel
• Valid provincial alcohol service and food safety certifications (or equivalent) required

Responsibilities

• Lead and maintain exceptional dining experiences aligned with Chartwell’s Brand Hospitality Standards
• Hire, train, schedule, and inspire dining staff to deliver excellent service
• Ensure safe food handling, regulatory compliance, and company quality standards
• Collaborate with Food Services and kitchen teams to meet dietary needs and preferences
• Address resident and family concerns promptly to enhance satisfaction
• Support special events and manage dining operations within budget as part of the leadership team

Skills

Leadership

Communication

Customer service

Team management

Multitasking

First Aid & CPR

Alcohol service certification

Food safety certification

Education

Secondary school education

First Aid and CPR certificates

Tools

Microsoft Word

Excel

Job description

Job Description

The Opportunity

Are you passionate about delivering exceptional dining experiences and creating memorable moments for seniors? As a Dining Room Supervisor at Chartwell, you’ll lead a dynamic team to ensure our residents and guests enjoy warm, welcoming, and outstanding meal services.

What You’ll Do

• Lead and maintain exceptional dining experiences aligned with Chartwell’s Brand Hospitality Standards
• Hire, train, schedule, and inspire dining staff to deliver excellent service
• Ensure safe food handling, regulatory compliance, and company quality standards
• Collaborate with Food Services and kitchen teams to meet dietary needs and preferences
• Address resident and family concerns promptly to enhance satisfaction
• Support special events and manage dining operations within budget as part of the leadership team

What You’ll Bring

• Minimum two years' experience in a supervisory role within the hospitality, retirement, or healthcare sectors
• Completion of secondary school education or equivalent; current First Aid and CPR certificates required
• Strong leadership and team management capabilities
• Excellent communication and customer service skills
• Well-organized with a focus on delivering quality experiences
• Ability to handle multiple priorities in a fast-paced environment
• Computer literacy, including proficiency in Microsoft Word and Excel
• Valid provincial alcohol service and food safety certifications (or equivalent) required

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Flexibility to work varied shifts, including some evenings and weekends
• Ability to stand for extended periods and respond to emergency situations
• Comfort using AI and other digital platform systems and tools to support daily work
• Clear Criminal Background Check, VSS and TB Test where required

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.