Food Service Supervisor — Lead, Train & Delight Guests

Compass Group Canada; London; Sur place; CAD 41 000 - 45 000; Plein temps

Résumé du poste

Compass Group Canada in London, Ontario is seeking a Food Service Supervisor to assist the Manager on duty and coordinate activities of associates in the food service department while upholding high standards of service. You will supervise multiple units, schedule staff, hire and train employees, manage inventories and costs, ensure HACCP and safety compliance, and communicate positively with café patrons.

Canadian work experience is not required for this role, and the company emphasizes total

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsabilités

• Assist the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Connaissances

Supervisory skills

Customer service

Communication skills

Microsoft Office

Formation

FoodSafe Level 1 Certification

Outils

Microsoft Office

Description du poste

Compass Group Canada in London, Ontario is seeking a Food Service Supervisor to assist the Manager on duty and coordinate activities of associates in the food service department while upholding high standards of service. You will supervise multiple units, schedule staff, hire and train employees, manage inventories and costs, ensure HACCP and safety compliance, and communicate positively with café patrons.

Canadian work experience is not required for this role, and the company emphasizes total