Food Service Supervisor: Lead & Optimize Café Operations

Compass Group Canada; Timmins; On-site; CAD 22,000 - 32,000; Full time

Job summary

Compass Group Canada is seeking a Food Service Supervisor to assist the Manager on duty and coordinate activities of associates within the food service department, while upholding the highest standards of customer service.

Responsibilities include supervising shift teams, scheduling staff, training, managing inventories and cost reporting, and ensuring HACCP, safety, and WHMIS compliance in a fast-paced kitchen environment.

Qualifications

• Minimum 1 year of strong operation food industry management experience.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise production of menu items, ensure cash readings, manage associates, schedule staff hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to café patrons and address issues promptly.
• Ensure compliance with Compass' Quality Assurance and Health and Safety Program, occupational health and safety act and WHMIS regulations.
• Coordinate workplace inspections and WHMIS training of all staff and report incidents to head office.
• Ensure HACCP standards are followed in food preparation.

Skills

Supervisory skills

Customer service

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Compass Group Canada is seeking a Food Service Supervisor to assist the Manager on duty and coordinate activities of associates within the food service department, while upholding the highest standards of customer service.

Responsibilities include supervising shift teams, scheduling staff, training, managing inventories and cost reporting, and ensuring HACCP, safety, and WHMIS compliance in a fast-paced kitchen environment.