Food Service Supervisor: Lead Café Ops & Team Training

Compass Group Canada; Kirkland Lake; On-site; CAD 22,000 - 32,000; Full time

Job summary

Compass Group Canada is seeking a Food Service Supervisor to assist the manager on duty with coordinating activities across multiple food service units. The role involves supervising menu production, staffing, scheduling, and training to maintain high customer service standards.

The ideal candidate has at least one year of food service management experience, a valid FoodSafe Level 1 Certification, and solid knowledge of health & safety practices, WHMIS, and HACCP.

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification and health and safety knowledge.
• Knowledge of food service catering and safety practices.
• Strong supervisory and leadership abilities.
• Excellent customer service and communication skills.

Responsibilities

• Assist the Manager on duty with coordinating activities of associates within the food service department.
• Supervise production of menu items, ensure cash readings, manage staff, schedule hours, hire and train employees.
• Learn from Shift Manager to resolve labour issues, track inventories, sales, labour and food costs.
• Communicate positively with cafe patrons and address issues promptly.
• Ensure compliance with Quality Assurance, Health and Safety, HACCP standards.
• Coordinate workplace inspections and WHMIS training, report incidents to head office.

Skills

Supervisory skills

Customer service

Health and safety knowledge

Communication skills

Microsoft Office

Education

FoodSafe Level 1 Certification

Tools

Microsoft Office

Job description

Compass Group Canada is seeking a Food Service Supervisor to assist the manager on duty with coordinating activities across multiple food service units. The role involves supervising menu production, staffing, scheduling, and training to maintain high customer service standards.

The ideal candidate has at least one year of food service management experience, a valid FoodSafe Level 1 Certification, and solid knowledge of health & safety practices, WHMIS, and HACCP.