Food Service Supervisor — Lead Café Teams & Quality

Compass Group Canada (Beaver) Ltd.; Central Ontario; On-site; CAD 22,000 - 32,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. is seeking a Food Service Supervisor to assist the Manager on duty with coordinating associates in the food service department while upholding top customer service standards. The role requires leadership of multiple units, staff scheduling, and training.

Responsibilities include supervising production, maintaining cash readings, and tracking weekly inventories and costs. Candidates should demonstrate strong communication and safety knowledge, including HACCP

Qualifications

• One year of strong operation food industry management experience.
• FoodSafe Level 1 Certification is required.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Skills

Customer service

Supervisory skills

Communication skills

Microsoft Office knowledge

Education

FoodSafe Level 1 Certification

Health and safety training

Tools

Microsoft Office

Job description

Compass Group Canada (Beaver) Ltd. is seeking a Food Service Supervisor to assist the Manager on duty with coordinating associates in the food service department while upholding top customer service standards. The role requires leadership of multiple units, staff scheduling, and training.

Responsibilities include supervising production, maintaining cash readings, and tracking weekly inventories and costs. Candidates should demonstrate strong communication and safety knowledge, including HACCP