Food service supervisor

Tim Hortons; Weaver; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Dental plan

Disability benefits

Job summary

Tim Hortons in Canada is seeking a hands-on supervisor to oversee daily kitchen and front-line food service. You will train staff, schedule shifts, ensure food quality, and address customer concerns while maintaining accurate stock and reports. On-site role with a fast-paced cafe environment requiring strong teamwork and communication.

English language proficiency is required and no formal degree is necessary; 1–2 years of related experience is typical for this position.

Qualifications

• No degree, certificate or diploma required.
• 1 year to less than 2 years of experience.
• English language proficiency.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Skills

Staff supervision

Staff training

Quality control

Customer service

Scheduling

Record keeping

Communication

Team player

Education

No degree, certificate or diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

• 1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Food service establishment
• Coffee shop
• Fast food outlet or concession
• Restaurant

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

SUPERVISION

• 5-10 people
• Food service counter attendants and food preparers

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits