Food Service Supervisor

Tim Hortons; Thamesford; On-site; CAD 22,000 - 28,000; Full time

Job summary

Tim Hortons in Thamesford, ON is seeking a restaurant supervisor with at least one year of supervisory experience in fast food. You will help schedule staff, assign duties, and provide clear direction to team members during shifts.

You lead by example, train teammates, and maintain a positive, respectful work environment. You will address issues promptly, report performance to management, and help ensure optimal guest service during busy periods.

Qualifications

• Minimum 1 year supervisory experience in fast food
• Schedules staff and assigns duties with clear direction
• Leads by example, treats guests and team with respect
• Provides ongoing training to improve operations
• Addresses issues promptly during shifts
• Reports performance to management and owner

Responsibilities

• Oversees daily restaurant operations during shifts
• Schedules staff and allocates duties to meet service goals
• Trains team members and ensures consistent quality and service
• Maintains a positive and respectful work environment
• Responds quickly to issues and escalates as needed
• Monitors performance and communicates feedback to Restaurant Owner/GM/Manager

Skills

Supervisory experience

Staff scheduling

Customer service focus

Job description

105 St Patrick St, Thamesford, ON, N0M 2M0

Requirements

Previous supervisory experience (minimum 1 year) in fast food services industry

Schedules staff and assigns duties and provides ongoing, specific direction to team members

Leads by example and demonstrates the importance of treating every team member and guest with respect

Provides on-going and consistent training that positively impacts the overall operations

Reacts immediately to issues requiring attention during the shift

Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)

Encourages an exciting and fun work environment while motivating team members to meet goals

Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.