Food service supervisor

2224 Restaurants Ltd o/a Tim Hortons; Rockland; On-site; CAD 37,500 - 41,000; Full time

Job summary

2224 Restaurants Ltd o/a Tim Hortons in Rockland, Ontario is hiring for a supervisory role. The position entails coordinating and overseeing food preparation staff, ensuring adherence to food quality standards, and maintaining accurate records. A strong background in customer service and communication is essential.

The job is permanent and full-time, with a wage rate of $18.75 per hour. A secondary school graduation certificate or equivalent and at least one year of experience are required. Candidates must be able to work in a fast-paced environment and provide training to team members.

Qualifications

• 1 to 2 years of experience supervising food service staff is required.
• Ability to train staff in job duties, sanitation, and safety procedures.
• Strong communication and interpersonal skills for addressing customer complaints.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of food preparation staff.
• Ensure food quality control standards are met.
• Maintain records of stock, repairs, sales, and wastage.
• Prepare and submit reports regarding staff and stock.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Dependability

Education

Secondary (high) school graduation certificate or equivalent

Job description

Job Summary

Wage rate: 18.75 hourly / 30 to 40 hours per week

Terms of employment: Permanent, Full time

Shift: Early morning, Evening, Shift, Morning, Day, Weekend

Start date: As soon as possible

Vacancies: 2

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: 1 year to less than 2 years

Location: On site (Work must be completed at the physical location. No option to work remotely.)

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers’ complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people

Additional Information

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability

Employment Groups / EEO Statement

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition
• Support for youths: Offers on-the-job training tailored to youth
• Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations