Food Service Supervisor

Tim Hortons | SK Group BC; Port Alberni; On-site; CAD 42,000 - 54,000; Full time

Job summary

Tim Hortons in Port Alberni, BC is seeking a hands-on Lead Front-of-House to drive fast, friendly, guest-first service while supervising daily operations and coaching team members to meet service standards.

You will manage cash, POS transactions, and basic reconciliation; maintain a clean, safe, and organized restaurant; monitor inventory; and resolve guest concerns to protect the brand. This is a full-time role with flexible evenings and weekends.

Qualifications

• Experience in a fast‑paced front‑of‑house environment preferred.
• Strong communication and guest‑service orientation.
• Ability to supervise and coach a team to deliver consistent service.

Responsibilities

• Lead the front‑of‑house team with energy to deliver fast, friendly, guest‑first service.
• Supervise daily operations including shift coverage, workflow, and guest experience standards.
• Train, coach, and develop team members to meet Tim Hortons service and quality expectations.
• Manage cash, POS transactions, and basic reconciliation accurately and efficiently.
• Maintain a clean, safe, and organized restaurant by following food safety and sanitation procedures.

Job description

4305 Redford St, Port Alberni, BC, V9Y 3R2

Description

Requirements

Lead the front-of-house team with bold energy to deliver fast, friendly, guest-first service

Supervise daily operations including shift coverage, workflow, and guest experience standards

Train, coach, and develop team members to meet Tim Hortons service and quality expectations

Manage cash, POS transactions, and basic reconciliation accurately and efficiently

Maintain a clean, safe, and organized restaurant by following food safety and sanitation procedures

Support food service readiness by monitoring inventory, supplies, and reporting low stock

Resolve guest concerns quickly and professionally to protect the Tim Hortons brand

Follow and enforce company policies, schedules, and performance expectations consistently

Ensure compliance with health, safety, and workplace regulations at all times

Work flexible full-time shifts including evenings, weekends, and peak periods

Company Information

At Tim Hortons, you’ll lead the front of house with energy, care, and teamwork. This is a fun, flexible environment where guests are your neighbours, co-workers feel like friends, and every shift brings new opportunities to grow and make a difference. We believe the best service comes from people who feel included and respected, so we’re committed to building a workplace where everyone can do their best work. If you’re ready for a role that’s hands-on, supportive, and driven by people, we’d love to have you join our team.