food service supervisor

Tim Hortons; Lindsay; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the coffee shop sector is seeking a dedicated supervisor to oversee food service operations. This role involves training staff, ensuring quality control, and managing schedules in a fast-paced environment. The ideal candidate will possess strong interpersonal skills and a client-focused attitude, making them a key player in maintaining high service standards. Join a dynamic team where your leadership will directly impact customer satisfaction and operational success. If you thrive in a busy setting and have a passion for food service, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Strong client focus and ability to multitask effectively.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish work schedules and ensure quality control standards.

Skills

Client focus

Efficient interpersonal skills

Initiative

Reliability

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Coffee shop
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Initiative
• Reliability
• Ability to multitask