food service supervisor

Wendy's; Kelowna; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Job summary

Wendy's in Kelowna is seeking a Restaurant Supervisor to lead daily operations on-site. You will establish schedules, train staff on duties, sanitation and safety, and ensure quality in food and service while controlling costs. The role requires 1 year to 2 years of experience, a secondary school diploma or equivalent, and strong client focus with teamwork. The work is on-site in a fast-paced setting with tight deadlines.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 1–2 years of experience in a related role.
• Ability to work on-site in a fast-paced restaurant.

Responsibilities

• Establish methods to meet work schedules
• Train staff in duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Education

Secondary school diploma or equivalent

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health benefits

• Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth