Food service supervisor

Popeyes Chicken & Seafood; Hamilton; On-site; CAD 21,000 - 28,000; Full time

Job summary

Popeyes Chicken & Seafood is seeking a shift supervisor to oversee kitchen and dining operations at our Hamilton location. The role requires English language proficiency, a secondary school graduation or equivalent experience, and 1 year to less than 2 years of experience.

You will supervise staff, ensure quality, train team members, handle customer concerns, and maintain records in a fast-paced, on-site environment.

Qualifications

• Secondary (high) school graduation certificate or equivalent experience.
• 1 year to less than 2 years of experience.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Skills

English

Education

Secondary school diploma

Equivalent experience

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate
• or equivalent experience

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

SUPERVISION

• 1 to 2 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Standing for extended periods

PERSONAL SUITABILITY

• Client focus