Food service supervisor

A&W Masson; Gatineau; On-site; CAD 35,000 - 48,000; Full time

Job summary

A&W Masson in Gatineau is seeking a dedicated food service supervisor to manage kitchen staff and ensure high quality service. The role involves scheduling, inventory control, training, and customer issue resolution in a fast-paced restaurant environment.

Candidates should have 1 year to 2 years of related experience, knowledge of the restaurant's culinary genres, and strong communication skills. The position operates in a busy, potentially noisy setting with a 40-hour work week.

Qualifications

• Must have 1 year to less than 2 years of experience in a similar role.
• Must have knowledge of the establishment's culinary genres.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Skills

Client focus

Excellent oral communication

Flexibility

Team player

Dependability

Education

Secondary high school certificate

Job description

* Education:

* Expérience:

EDUCATION

• Secondary (high) school graduation certificate

WORK SITE ENVIRONMENT

• Noisy
• Hot

WORK SETTING

• Food service establishment
• Restaurant

TASKS

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

PERSONAL SUITABILITY

• Client focus
• Excellent oral communication
• Flexibility
• Team player
• Dependability

EXPERIENCE

• 1 year to less than 2 years

* SUPPORT FOR YOUTHS

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Durée de l'emploi: Permanent
• Langue de travail: Anglais ou Français
• Heures de travail: 40 hours per week