Food Runner: Fast, Friendly Service Champion

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 21,000 - 30,000; Part time

Job summary

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario is seeking a part-time Food Runner to deliver food orders from the kitchen to guests with accuracy and presentation, acting as a liaison between kitchen and front-of-house teams.

You will contribute to a fast-paced, team-oriented environment, ensuring service excellence, maintaining safety standards, and supporting events while working flexible evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Restaurant/hospitality or customer service experience an asset.
• Ability to work in a fast-paced setting with attention to detail.

Responsibilities

• Deliver food orders quickly and accurately from kitchen to guests.
• Verify order accuracy, presentation, and completeness before serving.
• Communicate with servers and kitchen staff about guest requests.
• Describe menu items and answer guest questions when needed.
• Assist in keeping dining and service areas clean and organized.
• Monitor tables and restock as required during service.
• Ensure food safety and sanitation standards are followed.
• Assist with table setup, resets, and restaurant readiness.
• Support events, banquets, and high-volume periods as needed.
• Report guest concerns to supervisors in a timely manner.
• Follow all policies, procedures, and health and safety rules.

Skills

Communication & interpersonal skills

Fast-paced environment adaptability

Education

High school diploma or equivalent

Job description

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario is seeking a part-time Food Runner to deliver food orders from the kitchen to guests with accuracy and presentation, acting as a liaison between kitchen and front-of-house teams.

You will contribute to a fast-paced, team-oriented environment, ensuring service excellence, maintaining safety standards, and supporting events while working flexible evenings, weekends, and holidays.