Food & Beverage Support Worker

Watermark Beach Resort; Osoyoos; On-site; CAD 2,066,000 - 2,617,000; Full time

Job summary

Watermark Beach Resort in Osoyoos is seeking a Food & Beverage Support Worker to assist in delivering the dining experience in the restaurant and banquet floor. Responsibilities include hosting, running food, serving beverages, and supporting the Food & Beverage Servers.

Maintain cleanliness, bussing tables, assist with setups, and coordinate with front-of-house and back-of-house teams to ensure guest needs are met in a fast-paced environment on the Okanagan patio.

Qualifications

• Must be 19 years of age or older.
• Must have Serving it Right Certificate or equivalent from another recognized provincial regulator.
• Ability to work in a fast-paced environment and as part of a team.

Responsibilities

• Guest Services Support: Assist guests and servers with menu information and ensure a positive dining experience.
• Food and Beverage Delivery: Deliver orders and beverages from kitchen/bar to tables quickly and accurately.
• Table Maintenance: Clear and reset tables, pre-buss and buss to prepare for next patrons.
• Dining Area Upkeep: Maintain cleanliness and organization of dining room and server stations.
• Side Work: Prepare and close duties, restock condiments and ensure equipment is clean.
• Communication & Teamwork: Relay information between front-of-house and back-of-house teams.
• Safety & Sanitation: Follow health codes and sanitize areas handling food and drinks.

Skills

Guest services

Teamwork

Multitasking

Sales skills

Attention to detail

Physical stamina

Customer service

Communication

Tools

Serving it Right Certificate

Job description

The Food & Beverage Support worker is responsible for assisting in delivering the dining experience in the restaurant and on the banquet floor. The role includes hosting in the restaurant, running food, serving beverages, and supporting the Food & Beverage Servers. The The Food & Beverage Support worker's watchful presence ensures that guest needs are taken care of when the server is away, and the restaurant and bar are cleaned, sanitized and organized. Bussing tables, expediting food and assisting with table setups keeps the The Food & Beverage Support workers very busy in this physical job.

Responsibilities

• Guest Services Support: Assist guests and servers with menu information in an informative and helpful way, ensuring a positive dining experience.
• Food and Beverage Delivery: Deliver food orders and beverages from the kitchen/bar to the appropriate tables quickly and accurately.
• Table Maintenance: Clear dirty dishes, glassware, and flatware from tables (pre-bussing and bussing) and reset them for the next patrons.
• Dining Area Upkeep: Maintain overall cleanliness and organization of the dining room, server stations, and surrounding areas.
• Side Work: Perform preparatory and closing duties, such as rolling silverware, restocking condiments and supplies, and ensuring all equipment is clean and stored properly.
• Communication & Teamwork: Act as a liaison between the front-of-house and back-of-house staff, relaying important information like special requests or allergies to the kitchen.
• Safety & Sanitation: Adhere to all safety and sanitation policies when handling food and beverages to comply with health code standards.

Qualifications

• Must be 19 years of age or older
• Must have Serving it Right Certificate or equivalent from another recognized provincial regulator
• A true desire to satisfy the needs of others in a fast-paced environment
• Able to work as a team player in a busy restaurant or banquet floor
• Multi tasker who doesn’t crack under pressure
• A smooth sales style of selling Food and Beverage to customers
• A great eye for detail
• Great physical shape as you will be holding a tray all day and helping to move tables
• Able to be on your feet all dayA polished style of service
• Able to work in the heat of an Okanagan patio

Source: Hospitality Online