Food & Beverage Supervisor: Elevate Member Experience

Toronto Cricket Club; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

The Toronto Cricket Skating and Curling Club is a private family‑oriented club in North Toronto seeking a full‑time Food & Beverage Supervisor to lead operations across the Sports Grill, patio, lounges and the sports bar.

You will oversee staffing, ensure service is professional and timely, assist in events, train front staff, and coordinate with kitchen and other departments while upholding OHSA policies. Smart Serve and at least two years in hospitality are required.

Qualifications

• High school diploma or equivalent required.
• Smart Serve certification required.
• Minimum 2 years of hospitality-related experience in food services.
• Knowledge of computerized point of sale systems.
• Understanding of Safety and Sanitation Regulations.
• Knowledge of AGCO liquor laws is an asset.
• Strong interpersonal and problem-solving skills.
• Ability to de-escalate challenging situations with empathy.

Responsibilities

• Manage service activities across Sports Grill, Family Bistro, Sports Bar, and lounges.
• Ensure areas are well-staffed and supervised with direct front staff oversight.
• Ensure meals and beverages are served professionally and on time; coordinate with kitchen and staff.
• Provide ongoing training to front staff.
• Address member complaints and staff-related issues; escalate as needed.
• Liaise between members, service staff and kitchen; communicate event changes.
• Comply with OHSA and safety policies; maintain cleanliness standards.
• Support opening/closing duties and assist in staffing for events.

Skills

Smart Serve certified

Interpersonal skills

Problem solving

De-escalation under pressure

Customer service mindset

Education

High school diploma or equivalent

Job description

The Toronto Cricket Skating and Curling Club is a private family‑oriented club in North Toronto seeking a full‑time Food & Beverage Supervisor to lead operations across the Sports Grill, patio, lounges and the sports bar.

You will oversee staffing, ensure service is professional and timely, assist in events, train front staff, and coordinate with kitchen and other departments while upholding OHSA policies. Smart Serve and at least two years in hospitality are required.