food and beverage service manager

Lupo Restaurant & Vinoteca; Vancouver; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in the culinary scene is seeking an experienced restaurant manager to oversee daily operations. This role involves evaluating and modifying food preparation methods, training staff, and ensuring compliance with health and safety regulations. The ideal candidate will have a strong customer service focus and experience in operational management. Join a vibrant team dedicated to creating a welcoming environment for all, including newcomers and visible minorities, while delivering exceptional dining experiences. If you are passionate about the restaurant industry and committed to inclusivity, this opportunity is for you.

Qualifications

• 2-3 years of experience in restaurant management or a similar role.
• Strong skills in customer service and operational management.

Responsibilities

• Evaluate daily operations and modify food preparation methods.
• Train staff and ensure compliance with health regulations.
• Address customer complaints and maintain inventory.

Skills

Customer Service

Staff Training

Operational Management

Inventory Management

Health and Safety Compliance

Supplier Negotiation

Job description

Experience

• 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Support for Newcomers and Refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities