Food and Beverage Server

Ramada by Wyndham Kamloops; Kamloops; On-site; CAD 23,000 - 32,000; Full time

Job summary

Ramada by Wyndham Kamloops is seeking a guest-focused team member for on-site hospitality tasks in Kamloops, BC. You will greet guests, take orders, serve meals, and manage payments while upholding high service standards.

The ideal candidate has a college diploma or equivalent experience and about seven months of related experience, with strong customer service skills.

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience.
• Experience: 7 months to less than 1 year.

Responsibilities

• Greet customers, provide menus, and answer questions about food and beverages.
• Explain menu items and daily specials and recommend suitable food and beverage selections.
• Take customer orders accurately and communicate them to kitchen and bar staff.
• Serve food and beverages to customers in a timely and professional manner.
• Prepare and present bills and process payments through cash, credit cards, debit cards, travellers cheques, or room billings.
• Handle customer complaints and concerns professionally to ensure customer satisfaction.
• Order and maintain adequate inventory of wines and wine glassware.
• Provide courteous and efficient customer service to ensure a pleasant dining experience.

Skills

Customer service

Communication skills

Education

College diploma or certificate (3 months–<1 year)

Job description

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience

Experience: 7 months to less than 1 year

Salary: $20.00 hourly / 35 hours per week

Vacancy: 1

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Greet customers, provide menus, and answer questions about food and beverages.
• Explain menu items and daily specials and recommend suitable food and beverage selections.
• Take customer orders accurately and communicate them to kitchen and bar staff.
• Serve food and beverages to customers in a timely and professional manner.
• Prepare and present bills and process payments through cash, credit cards, debit cards, travellers cheques, or room billings.
• Handle customer complaints and concerns professionally to ensure customer satisfaction.
• Order and maintain adequate inventory of wines and wine glassware.
• Provide courteous and efficient customer service to ensure a pleasant dining experience.

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