Server - food and beverage services

Vaticano Restaurant; Canada; On-site; CAD 34,000 - 48,000; Full time

Job summary

Vaticano Restaurant in Canada is seeking an experienced server to join our formal dining room team. You will greet patrons, take orders, describe the menu and daily specials, and ensure a superior guest experience.

The role requires 3–5 years of experience, Smart Serve certification, and the ability to work on-site in a fast-paced environment. You will supervise other servers and coordinate with kitchen and bar staff to deliver excellent service.

Qualifications

• No degree required for this role.
• 3–5 years of relevant experience.
• Smart Serve certification is required.
• On-site work at a restaurant.

Responsibilities

• Greet patrons and present menus, answering questions.
• Describe menu items and daily specials.
• Advise on wine selections and pairings.
• Take orders and relay to kitchen and bar staff.
• Serve food and beverages to guests.
• Clear and clean tables and assist with bussing.
• Address customers' complaints professionally.
• Enforce provincial liquor regulations.
• Process payments and handle cash, credit, or room charges.

Skills

Customer service

Cash handling

Wine knowledge

Alcohol service

Education

No degree, certificate or diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

• 3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Restaurant
• Formal dining room

RESPONSIBILITIES

TASKS

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Provide customer service

CREDENTIALS

• Smart Serve

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

WEIGHT HANDLING

• Up to 13.5 kg (30 lbs)
• Up to 23 kg (50 lbs)