Food and Beverage Outlet Supervisor

Witt/Kieffer; Vaughan; On-site; Full time

Job summary

A leading company in the hospitality sector is seeking a Food and Beverage Supervisor to oversee the front-of-house team at a well-known venue. This role includes managing dining reservations, addressing guest complaints, and ensuring outstanding service. Ideal candidates will have a high school diploma, relevant experience in food service, and necessary certifications like TIPS and Food Safety.

Qualifications

• Minimum one-year experience as cashier and two years' experience as a server.
• TIPS Certification and Food Safety Certification required.

Responsibilities

• Supervise front-of-house team to ensure service excellence.
• Schedule dining reservations and manage guest complaints.
• Inspect serving stations and manage supplies.

Skills

Customer Service

Supervision

Education

High School Diploma or equivalent

Job description

The Food and Beverage Supervisor will supervise and manage the activities of the front-of-house team and coffee shop staff, ensuring prompt, efficient, and friendly service for all guests.

Responsibilities

• Schedules dining reservations and arranges parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• Addresses and corrects complaints of patrons.
• Assigns work tasks and coordinates activities of the F & B outlet room associates to ensure prompt and courteous service to patrons.
• Inspects F &B outlet serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
• May interview, hire, discharge, train, schedule work hours and keep time records of associates.
• May assist in planning menus, prepare beverages and expedite food orders.
• May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
• Rewards associates who use their empowerment to meet or exceed guest expectations.
• Other duties as assigned by the leader

Education and Experience

• HS Diploma or equivalent
• One-year experience as cashier, two years' experience as a server, and one year in direct sales or the retail trade; OR, an equivalent combination of experience.

Licenses/Certifications

• TIPS Certification and Food Safety Certification

Pay Rate: $23.00/hour

Position Requirements

Successful completion of a background check is required prior to employment.

Category Food & Beverage

Location Grand Hyatt Nashville 229

Full-Time/Part-Time Full-Time

Shift Evenings

CA Pay Range

Number of Openings 1

Req Number FOO-25-00168

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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