food service supervisor

Tim Hortons 1098; Eastern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fast-food outlet in Eastern Ontario is seeking a supervisory staff member who will oversee food preparation and staff training. The ideal candidate will have a secondary school education and possess strong client focus and interpersonal skills. Responsibilities include ensuring quality service, managing staff schedules, and maintaining records. The role demands efficiency and the ability to work in a fast-paced environment while fostering a welcoming atmosphere for diverse employees.

Qualifications

• Client-focused with strong interpersonal skills.
• Ability to train staff in sanitation and safety procedures.
• Experience in fast-paced food service environments an asset.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Establish work schedules and methods to meet work schedules.
• Ensure that food and service meet quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate
• Wet / damp

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• Experience an asset

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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