Food and Beverage Supervisor

Easton's Group of Hotels; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Food and Beverage Supervisor to assist in managing food and beverage operations at their outlet. The ideal candidate will ensure quality service and team training, enhance guest satisfaction, and oversee operational efficiency. This full-time position offers the opportunity to be a key player in driving food and beverage profits and maintaining high standards.

Qualifications

• 1 year of food service experience in a full-service restaurant or similar setting is required.
• Preferred supervisory experience and some college education.
• Ability to carry or lift items weighing up to 50 pounds.

Responsibilities

• Train and schedule employees to ensure proper coverage.
• Respond professionally to guest requests and complaints.
• Supervise restaurant activities to ensure smooth operations.

Skills

Guest Satisfaction

Employee Training

Food Presentation

Service Recovery

Teamwork

Education

High school diploma or equivalent

Some college or supervisory experience

Job description

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Job Overview

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

Job Overview

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

Duties And Responsibilities

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
• Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Ensures food on the buffet or the from the kitchen has good presentation.
• Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.
• Inspect restaurant daily to ensure high-quality food and food presentation and cleanliness.
• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
• Ensure side work duties are complete and tables are set before, during and after operating hours.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.
• Always provides a professional image through appearance and dress.
• Follows company policies and procedures.
• Assist the banquet department as needed.
• Perform other duties as assigned.
  
  

Qualifications And Requirements

High school diploma or equivalent and one-year food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.

This Job Requires The Ability To Perform The Following

Carrying or lifting items weighing up to 50 pounds

Remain stationary for extended periods of time

Moving about the outlet(s)

Handling food objects and products

Bending, stooping, kneeling

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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