Food and Beverage Director

Hôtel Mont Gabriel, une propriété Tribute Portfolio; Sainte-Adèle; On-site; CAD 67,500 - 82,500; Full time

Benefits offered by this job

Renovated workplace

On-site meals for employees

Group insurance plan & retirement DPSP

Employee assistance program

Hotel and Marriott discounted rates

Professional development opportunities

Referral program

Job summary

Hôtel Mont Gabriel, a Tribute Portfolio property, seeks a Director of Food and Beverage to oversee restaurant and kitchen operations at Sainte-Adèle, QC. You will lead the team, optimize service quality, and drive profitability in a full-time role.

The role requires bilingual French-English communication, strong HR leadership, and expertise in menus, service standards, and cost control. Travel within the hotel group and industry partners is possible.

Qualifications

• Proven HR management and team leadership experience in hospitality/fine dining.
• Bilingual French-English required for international clients.
• Strong sales, marketing, negotiation and customer service aptitude.
• Solid understanding of health and safety standards in food and beverage environments.
• Proficient in basic computer systems used in hospitality operations.

Responsibilities

• Supervise and coordinate all restaurant operations, including room service, banquet, and bar operations.
• Develop and implement restaurant policies to ensure high standards of quality and service.
• Train and manage a team of food and beverage staff (chefs, servers, sommeliers, mixologists).
• Control budgets, food & beverage costs, and labor costs to meet financial goals.
• Collaborate with purchasing to select food and beverage suppliers and negotiate terms.
• Ensure compliance with food safety and hygiene standards and regulatory requirements.
• Analyze F&B performance on sales, costs, and customer satisfaction; drive improvements.
• Develop marketing and promotional strategies to attract and retain guests.

Skills

Human resource management

Sales

Marketing

Negotiation

Customer service

Bilingual French-English

Team leadership

Communication skills

Health and safety

Computer systems

Job description

Location:

1699 Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5

Employment type:

Full time, permanent

Salary:

starting from $75,000

The famous Mont Gabriel Hotel, now part of the Tribute Portfolio brand, which is one of Marriott Bonvoy's 31 hotel brands, is one of the first resorts in the Laurentians that embodies the art of living. Over the years, it has transformed its facilities into an iconic space where staying is a pleasure. It is also the only hotel in the Laurentians located atop a mountain. In addition to offering breathtaking views of the valley, it provides a true ski-in ski-out experience along with a golf course, tennis courts, swimming facilities, and even a relaxing spa. Whether for business or leisure, the atmosphere is that of a large family chalet, promising a sense of "home" while becoming part of the area's history. With its revitalization, this luminous place aims to become a magical destination that embodies the soul, authenticity, and rich history of the area, connecting humans to nature.

Benefits:

• Completely renovated workplace
• On-site meals for employees
• Employer-sponsored retirement plan (DPSP)
• Group insurance plan & employee assistance program
• Discounted rates at Tidan and Marriott International hotels
• Opportunities for professional development and career advancement within Tidan and Marriott
• Referral program

Reporting to the Director of operation, the Director of Food and Beverage is responsible for the overall management of the restaurant and kitchen operations. You will work closely with the management team to develop and implement strategies to optimize food service quality, customer satisfaction, and profitability.

Key Responsibilities:

• Supervise and coordinate all restaurant operations, including room service, banquet services, and bar operations.
• Develop and implement restaurant policies and procedures to ensure high standards of quality, service, and customer satisfaction.
• Manage and train a team of food and beverage staff, including chefs, servers, sommeliers, and mixologists, ensuring they have the necessary skills to deliver an exceptional experience.
• Establish and monitor restaurant budgets, ensuring food, beverage, and labor costs are controlled and aligned with financial goals.
• Collaborate with the purchasing department to select and negotiate with food and beverage suppliers, ensuring product quality and competitive pricing.
• Ensure compliance with food safety and hygiene standards, overseeing regular inspections and adherence to relevant regulations.
• Analyze food and beverage performance in terms of sales, costs, and customer satisfaction, implementing continuous improvement initiatives.
• Develop marketing and promotional strategies to attract and retain customers, utilizing techniques such as advertising, special offers, and events.
• Maintain competitive intelligence to identify market trends, new opportunities, and necessary adjustments in the food and beverage offerings.
• Collaborate with other departments, such as accommodations and events, to deliver a consistent and high-quality overall guest experience.
• Any other related tasks to ensure the quality of the department's service.

Required Skills:

• Strong human resource management skills (team management, conflict resolution, etc.).
• Sales, marketing, negotiation, and customer service aptitude.
• Professional attitude and behavior (teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.).
• Proficiency in French and English. Knowledge of other languages is an asset.
• Knowledge of the tourism industry and customer needs.
• Understanding and application of labor standards, basic principles of health and safety, as well as hygiene and sanitation.
• Strong written and verbal communication skills.
• Familiarity with basic operation of relevant computer systems.
• Leadership and decision-making ability.

Languages:

Bilingualism (French-English) is required for this position as we serve an international clients.

About Tidan:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why Join Our Team:

In addition to competitive salaries, we offer group benefits such as life insurance, disability insurance, and medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the Employee Assistance Program. You will have personal days and vacations scheduled according to the department and hotel you join. Additionally, a retirement plan is also offered. A bonus is also provided through our referral program and more.

The Tidan Human Resources team is always there to listen to you and support you in your journey within the company.

We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.