FOH Host Opportunity!

Steam Whistle Brewing; Toronto; On-site; CAD 23,000 - 28,000; Part time

Benefits offered by this job

Paid training

12-pack of beer weekly

Wellness days

Employee assistance program

Gym membership subsidy

Job summary

Steam Whistle Kitchen in Toronto is hiring for the busy summer season. You will perform as host and runner/busser with the potential to grow into server and bartending roles.

You will be paid $17.60 per hour plus a tip-out program, with approximately 4-5 shifts per week, including evenings and weekends.

Experience hosting/serving, Smart Serve certification, and a friendly, customer-first approach are preferred.

Qualifications

• Hosting/serving experience required.
• Ability to manage reservations with ResyOS or similar.
• Excellent interpersonal and guest service skills.
• Ability to work evenings and weekends.
• Team player with a positive attitude.

Responsibilities

• Greet guests and manage arrivals.
• Handle reservations and waitlists.
• Ensure opening, midday and closing duties are completed.
• Provide fast, friendly service in a busy environment.
• Adhere to service standards and health policies.

Skills

Interpersonal skills

Communication

Customer service

Ability to work under pressure

Education

Smart Serve Certification

Tools

ResyOS

Job description

We are now looking to recruit team members to join Steam Whistle Kitchen for the busy summer months. You will be expected to perform in a variety of positions, such as Host and Runner/Busser, with the potential to grow into the Server and Bartending positions.

The hourly rate is $17.60 per hour plus a tip-out program. You will be offered approximately 4-5 shifts per week, that includes evenings and weekends.

AI Disclosure - We do not use Artificial Intelligence in our recruitment/selection process.

Key Responsibilities

• Greet each guest that walks in our doors
• Manage reservations, in-person bookings and waitlist.
• Ensure opening, midday and closing duties are completed
• Strive for an exceptional experience for every guest
• Efficiently provide high customer satisfaction in a fast-paced environment
• Adhere to Steam Whistle Kitchen’s service standards and policies
• Follow all Steam Whistle’s Health andSafety policies

Experience and Qualifications

• Solid understanding and practical knowledge of restaurant business principles and service etiquette
• Previous Hosting/Serving experience
• Competent with ResyOS or similar
• Exceptional interpersonal and communication skills, key focus on customer experience
• Ability to work well under pressure in fast-paced work environments; and manage multiple priorities
• Smart Serve Certification

Benefits

• The opportunity to work for one of Canada’s Best Managed Companies
• Paid training and development, related to area of work
• 12-pack of beer each week
• Friendly, collaborative environment
• 3 paid wellness days
• Employee Assistance Program
• Subsidized Gym Membership
• Epic Parties

Diversity and Equality

Steam Whistle Brewing is an equal opportunities employer and encourages applications from all qualified candidates. We are dedicated to building a diverse workforce. We will try our best to accommodate individuals with disabilities throughout the recruitment process. Please advise us of any requirements. [e-mail]

This is a part time position