FOH F&B - Fallsview Breakfast - Busperson

Canadian-Niagara-Hotels-Group; Niagara Falls; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Career Growth & Development

Associate hotel and dining discounts

Ontario Attractions Reciprocal Program

Convenient parking

Public transit access

Job summary

Canadian Niagara Hotels Group of Companies is seeking a friendly Busperson to join the Sheraton Fallsview team in Niagara Falls. You will warmly welcome guests, assist servers, clear tables, and help restock supplies to ensure a high-quality dining experience.

The role requires the ability to work evenings and weekends, maintain composure under pressure, and lift up to 20 lb as needed. Join a respected hospitality group with comprehensive benefits and growth opportunities.

Qualifications

• Excellent interpersonal and communication skills to engage guests and colleagues.
• Ability to work well under pressure in a fast-paced hotel setting.
• Willingness to work evenings, weekends, and holidays as required.
• Physical stamina to lift and carry items up to 20 lb.

Responsibilities

• Warmly welcome our guests and assist servers with orders.
• Clear and clean tables to maintain a presentable dining area.
• Restock cutlery and supplies to ensure smooth service.
• Maintain cleanliness and organization across food and beverage outlets.
• Adhere to health and safety regulations and Marriott policies.

Skills

Interpersonal skills

Communication

Stamina

Shift flexibility

Teamwork

Job description

COMPANY DESCRIPTION:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centers, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled

Job Summary:

We are currently looking for a passionate, dedicated and detail-orientated Buspersonto join our Sheraton Fallsview team. The Busperson will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing:

• Warmly welcome our guests.
• Assists servers with guest orders and ensures delivery of high quality service.
• Clearing and cleaning tables to ensure they are presentable; carrying trays of dishes to stewarding area.
• Restock cutlery and supplies.
• Maintaining cleanliness and organization in all areas of our food and beverage outlets.
• Adhering to all health and safety regulations and standards, and ensure a clean and safe working environment.
• Approach all encounters with guests and associates in a friendly, service oriented manner by demonstrating appropriate Marriott service behaviors.
• Comply with Marriott policies, procedures and Occupational Health and Safety regulations etc.
• Participating in daily standup meetings.
• All other duties as assigned.

What we’re looking for:

• Ensure uniform and personal appearance is clean and professional.
• Well organized and attention to detail.
• Must be able to work well under pressure.
• Must be able to work evening and day shifts including weekends and holidays.
• Must have good interpersonal and communication skills when dealing with customers and employees.
• Demonstrated ability to maintain professional composure at all times, while performing multiple tasks among staff, multiple guests/multiple items/products.
• Ability to meet the physical requirements of the job (i.e., lifting 20-lb. trays).

Why Work For Canadian Niagara Hotels?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

Benefits We Offer Our Associates:

• Comprehensive Health & Medical Coverage:Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts:Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program:Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking -Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit:Several Niagara Region Transit stops within a short walking distance.

This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!

https://canadianniagarahotelscareers.ca/

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We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy

We thank all applicants for their interest, however, only those selected for an interview will be contacted

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.