Flight & Logistics Coordinator

Arctic Kingdom; Yellowknife; Sur place; CAD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

On-site accommodation

Meals included

Résumé du poste

Arctic Kingdom’s Blachford Lake Lodge seeks a Flight Coordinator / Expeditor to manage flights, guest arrivals, and cargo for a remote, fly-in wilderness lodge. This role owns the flow of people and cargo, coordinating charter and scheduled flights, and organizing supplies in and out of a location with no road access.

The position requires calm, clear communication with guests and pilots, excellent organization, and willingness to live on-site for the season.

Qualifications

• Experience in logistics coordination or dispatch.
• Experience with air carriers, manifests, and cargo restrictions.
• Excellent organizational skills and composure under schedule changes.
• Strong guest-facing communication skills.
• Willingness to live on-site at a remote lodge for the season.

Responsabilités

• Book and coordinate charter and scheduled flights between Yellowknife and Blachford Lake Lodge.
• Build and maintain guest arrival and departure schedules, adjusting for weather delays and changes.
• Act as liaison with air carriers, confirming manifests, weight limits, and cargo requirements.
• Communicate flight details to guests before arrival, including baggage limits and transfers.
• Coordinate shipping of food, fuel, equipment, and materials to/from the lodge, tracking orders.
• Maintain logs of flights, manifests, and freight for records.
• Align flight schedules with guest programming and staffing needs.
• Troubleshoot logistics issues in real time and inform guests and staff.

Connaissances

Logistics coordination

Dispatch

Flight booking

Detail scheduling

Outils

Spreadsheet software

Description du poste

POSITION OVERVIEW

Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain.

KEY RESPONSIBILITIES

• Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge
• Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes
• Act as the lodge’s point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight
• Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer
• Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems
• Maintain accurate logs of flights, manifests, and freight for operational and safety records
• Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs
• Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed

QUALIFICATIONS

• Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role
• Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset
• Excellent organizational skills and composure when schedules change on short notice
• Strong written and verbal communication skills for guest-facing coordination
• Proficiency with standard scheduling, spreadsheet, and communication tools
• Willingness to live and work on-site at a remote, off-grid lodge for the season
• Hospitality or guest-service experience is an asset given the guest-facing nature of the role

WHAT WE OFFER

• A unique opportunity to work at an award-winning wilderness lodge in the Northwest Territories
• On-site accommodation and meals included for the season
• A close-knit team environment in one of the world's premier aurora and wilderness destinations
• Competitive seasonal compensation