Flight & Logistics Coordinator

Arctic Kingdom Wilderness Operations Inc; Yellowknife; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

On-site accommodation

Meals included

Seasonal compensation

Job summary

Arctic Kingdom Wilderness Operations Inc. seeks a Flight Coordinator / Expeditor to manage the logistics that keep Blachford Lake Lodge running smoothly.

You will book and coordinate charter and scheduled flights, plan guest arrival and departure logistics, and organize shipping to and from a remote lodge with no road access. The role demands calm under changing weather and schedules, clear communication with guests and pilots, and a strong focus on maintaining a seamless logistics chain for a

Qualifications

• Experience in logistics coordination or travel/flight booking is required.
• Ability to work with air carriers, manifests, and weight restrictions is important.
• Excellent organizational skills and composure when schedules change on short notice.
• Strong written and verbal communication for guest-facing coordination.

Responsibilities

• Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge.
• Build and maintain guest arrival and departure schedules, adjusting for weather delays and last-minute changes.
• Serve as the lodge’s point of contact with air carriers, confirming manifests and cargo requirements.
• Communicate flight details to guests prior to arrival, including times and baggage limits.
• Coordinate shipping of food, fuel, equipment, and materials to and from the lodge, tracking orders.
• Maintain logs of flights, manifests, and freight for operations and safety records.
• Work with Lodge Manager to align flight schedules with guest programming and staffing needs.
• Troubleshoot logistic issues in real time and keep guests and staff informed.

Skills

Logistics coordination

Flight booking

Guest coordination

Air carriers liaison

Communication skills

Scheduling proficiency

Tools

Spreadsheet software

Scheduling software

Job description

POSITION OVERVIEW

Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain.

KEY RESPONSIBILITIES

• Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge
• Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes
• Act as the lodge’s point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight
• Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer
• Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems
• Maintain accurate logs of flights, manifests, and freight for operational and safety records
• Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs
• Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed

QUALIFICATIONS

• Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role
• Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset
• Excellent organizational skills and composure when schedules change on short notice
• Strong written and verbal communication skills for guest-facing coordination
• Proficiency with standard scheduling, spreadsheet, and communication tools
• Willingness to live and work on-site at a remote, off-grid lodge for the season
• Hospitality or guest-service experience is an asset given the guest-facing nature of the role

WHAT WE OFFER

• A unique opportunity to work at an award-winning wilderness lodge in the Northwest Territories
• On-site accommodation and meals included for the season
• A close-knit team environment in one of the world's premier aurora and wilderness destinations
• Competitive seasonal compensation