Heliskiing Transfer Coordinator ( Winter 2026- 2027)

Tyax Wilderness Resort & Spa; Gold Bridge; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

End of season bonus

Subsidized accommodation

Complimentary transfers

Go heliskiing for free

Gear rentals

Three meals per day

Spa and gym access

Discounts on branded clothing

Employee events

Diverse team

EOS completion bonus

Job summary

Tyax Wilderness Resort & Spa invites you to join as a Heliskiing Transfer Coordinator to ensure smooth daily guest transfers from Vancouver/Whistler to our lodge, delivering exceptional service and coordinating transportation with partners.

This hands-on role requires strong communication, organization, and attention to detail, plus a high school diploma and experience in tourism or hospitality. Seasonal hours with opportunities to enjoy the Canadian wilderness.

Qualifications

• High School Diploma required.
• Excel proficiency required.
• Minimum 2 years in tourism, hospitality, or airline industry preferred.
• Exceptional interpersonal, organizational, and customer service skills.
• Clear and effective communicator, both verbal and written.
• Responsible, dependable, and team-oriented.
• Able to work in a fast-paced environment with strong time management and attention to detail.
• Experience with PMS or Sales systems, Google Drive, and Microsoft Office; daily data management.

Responsibilities

• Coordinate and prepare guest itineraries, transfer manifests, and helicopter flight manifests promptly.
• Maintain daily communication with transportation partners, Tyax management, and the winter sales team.
• Serve as the primary point of contact for all transfer-related issues.
• Organize guest pick-ups and drop-offs in Vancouver and Whistler, and arrange private transfers when needed.
• Support the Guest Services team and Radio Dispatch; handle general administrative tasks (phone, email, filing, reporting).
• Ensure a safe and enjoyable work environment, adhering to Occupational Health & Safety requirements.

Skills

Excel Proficiency

PMS or Sales systems

Google Drive

Microsoft Office

Education

High School Diploma

Job description

Work for one of Canada’s most unique destinations and check off a bucket list job. At Tyax Lodge we guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.

WHAT’S IN IT FOR YOU:

• End of season bonus
• Subsidized, modern shared townhouse-style accommodation with beautiful mountain views
• Complimentary transfers at the start and end of season
• Opportunities to go heliskiing for free
• Complimentary rentals of snowshoes and cross country gear
• Three meals per day served in employee cafeteria
• Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
• Discounts on branded outdoor clothing: Arcteryx, Icebreaker and more
• Employee events
• Be part of a fun and welcoming diverse team from all over the world
• Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness
• EOS completion bonus

As a Heliskiing Transfer Coordinator, you will be ensuring the smooth daily flow of guest transfers, from pick-up in Vancouver/Whistler to arrival at our lodge. This is more than just a job, you play a key role in ensuring seamless guest experiences and transfer operations. You will be expected to provide exemplary service to all guests at all times while maintaining and exceeding the service standards set by Tyax Lodge and Heliskiing. This dynamic role includes duties within coordination of transportation and making personalized guest itineraries. This is a hands-on role and superior communication skills are a must.

JOB HIGHLIGHTS:

• Coordinate and prepare guest itineraries, transfer manifests, and helicopter flight manifests promptly.
• Maintain daily communication with transportation partners, Tyax management, and the winter sales team.
• Serve as the primary point of contact for all transfer-related issues.
• Organize guest pick-ups and drop-offs in Vancouver and Whistler, and arrange private transfers when needed.
• Support the Guest Services team and Radio Dispatch, handle general administrative tasks, including phone calls, emails, filing, and reporting.
• Ensure a safe and enjoyable work environment, adhering to all Occupational Health & Safety requirements.

QUALIFICATIONS & ATTRIBUTES REQUIRED:

• High School Diploma required
• Excel Proficiency
• A minimum of 2 years of experience in tourism, hospitality, or the airline industry is preferred.
• Exceptional interpersonal, organizational, and customer service skills.
• A clear and effective communicator, both verbally and in writing.
• A responsible, dependable, and team-oriented individual.
• Ability to work efficiently in a fast-paced environment with excellent time management and attention to detail.
• Experience with PMS or Sales systems, Google Drive, and Microsoft Office programs; daily data management required.
• Valid BC driver’s license; a class 4 license is a strong asset.
• Flexibility in working hours and days throughout the season.

PHYSICAL DEMANDS:

• Must be able to stand for extended periods.

Visa Requirements:

Must be legally eligible to work in Canada.

Note:

Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest